Privacy Policy

Last updated: August 2025

TellyWorks (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website tellyworks.co.uk, engage with our services, or communicate with us.

1. Who We Are

TellyWorks is a TV advertising production and media buying agency based in the UK. We help businesses of all sizes access targeted television advertising through creative production, media planning, and distribution.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: pete@liquidstudios.co.uk
Address: The Clocktower, Crofton Hall, Crofton, Carlisle CA5 6QB

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information you provide:
    • Name, company name, job title
    • Email address, phone number, postal address
    • Enquiry details when you contact us through forms, email, or phone
  • Automatically collected information:
    • IP address, browser type, operating system
    • Pages you visit, time spent on site, referring website (via analytics tools)
  • Client information:
    • Business details necessary for providing services
    • Payment and invoicing details

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide customer support
  • Deliver our services, including advertising production and media buying
  • Manage contracts, billing, and accounts
  • Send updates about our services (only if you have opted in)
  • Improve our website, marketing, and customer experience
  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal grounds:

  • Contractual necessity – to deliver the services you request
  • Legitimate interests – to improve our services and grow our business
  • Consent – for marketing communications and non-essential cookies
  • Legal obligation – to comply with tax, accounting, and regulatory requirements

5. Sharing Your Information

We will never sell your data. We may share information with:

  • Service providers (e.g. IT, hosting, analytics, payment processors)
  • Media partners and broadcasters (only where necessary to deliver our services)
  • Professional advisors (e.g. accountants, legal consultants)
  • Regulators or authorities where required by law

6. International Transfers

Where third-party providers are based outside the UK/EEA, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

8. Your Rights

Under UK data protection law, you have rights to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Object to or restrict processing
  • Withdraw consent at any time (where consent is the basis for processing)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

9. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and analyse site performance.

  • Necessary cookies – required for the site to function
  • Analytics cookies – to understand how visitors use our website
    You can manage cookie preferences in your browser settings.

10. Security

We implement appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: pete@liquidstudios.co.uk
Address: The Clocktower, Crofton Hall, Crofton, Carlisle CA5 6QB